“Although we had been planning and researching our retirement to full-time RV’ing for several years now, we were basically beginners in RVing. We did our research and decided we wanted the quality of an Excel fifth wheel, but were not sure where to get the right newer-used model we had decided upon. Dealers and individual sellers are scattered across the US. We heard of Kay’s excellent reputation and decided to check out her inventory, as well as travel to other sellers. We pretty quickly knew that Kay was something special. Her warmth, integrity and willingness to go the extra mile to provide superior service is obvious. After considering several Excels, we spent time in another model, which turned out to be the perfect one for us. Kay’s attention to detail, as well as her care and concern helping us find just the right rig convinced us that she was the person we wanted to do business with. Her follow up after the sale has shown us that we made the right decision. We feel that we have been adopted into Kay’s ever-growing family of super-satisfied customers.”