“Dear Kay, Just wanted to let you know how happy we are with our travel trailer. We are so impressed with you and the way you do business. You sure know everything about RV’s. What impressed us the most is that you are so in tune, and caring about people’s needs. It is funny how you talked us out of something that would have been a good sale for you, but you knew it wasn’t for us. You gave us the pros and the cons. That is integrity. No wonder you have been in business for so long and people keep coming back to you. Thanks again Kay and God bless you.”