“When looking for a used Excel for a friend, we visited with Kay and ended up trading our ’06 for an ’09 that was better equipped. When we explained we were leaving for Alaska, Kay went to extraordinary lengths to make sure we had a safe, dependable trailer…I hope I don’t have to trade RV’s anytime soon, but when I do, Kay will be the first person I talk to. She’s honest and cares for her customers.”