"Dear Kay and Staff- Outstanding customer service! From the minute we walked in the door, my husband and I felt that the service was exceptional, the pricing was very fair and everyone "knew their stuff". It made buying our first pop-up a very pleasant experience and means we will be loyal customers for the future. As first-time buyers, we had lots of questions and things to learn and Kay's delivered. Even a follow-up phone call to be sure we arrived home safely after picking up the pop-up meant a lot. Thank you, Kay's, we would recommend you to anyone."- Terry & David

"From our first visit to look at RVs to when we purchased our trailer, Kay always remembered who we were and what we wanted to find in a RV.  Then when it came time to sell our RV, Kay sold it for us the day after we got it to her lot.  She knows her customers and the proper fit for them.  Kay is true to her word.  You can count on her to do what she says she will do.   What more could you ask from a business associate!  We would highly recommend Kay for your RV needs."- Tom & Anne

"We have dealt with Kay for many years, and when it came time to sell our second 5th wheel, we delivered it to Kay at 3:00 pm, and it was sold in less than 14 hours!  Kay has the RV expertise and savvy and proves it with her successful business and excellent service.  It's always a pleasure doing business with Kay!" - Randy & Geri 

“Although we had been planning and researching our retirement to full-time RVing for several years now, we were basically beginners in RVing. We did our research and decided we wanted the quality of an Excel fifth wheel, but were not sure where to get the right newer-used model we had decided upon. Dealers and individual sellers are scattered across the US. We heard of Kay's excellent reputation and decided to check out her inventory, as well as travel to other sellers.  We pretty quickly knew that Kay was something special.  Her warmth, integrity and willingness to go the extra mile to provide superior service is obvious. After considering several Excels, we spent time in another model, which turned out to be the perfect one for us. Kay's attention to detail, as well as her care and concern helping us find just the right rig convinced us that she was the person we wanted to do business with. Her follow-up after the sale has shown us that we made the right decision. We feel that we have been adopted into Kay's ever-growing family of super-satisfied customers. - Priya and Mike

"Our fifth wheel experience at Kay's RV begins like this...

My husband Robert and I had been looking for the perfect RV to fit our life style for years. It seemed like everywhere we went, they tried to push us into buying an RV, never allowing us to think about it.  We both always felt pressured and overwhelmed by them, so, we never found the one we were looking for until one day, we went to the RV Home show last October 2010. We had looked at so many new RV's and we were more confused than ever when, my husband said: let's take a ride out to Moriarty.

That same day we took a late Saturday drive down to Moriarty, never thinking that we would find our dream home on wheels. There she was, we saw her from the road, our 32' Alpenlite 5th Wheel. My husband and I both fell in love with the back window.  Kay came out and introduced herself, told us the story of her father and we found ourselves just listening intently to her. Her vast knowledge of the RV business was mind boggling. Any question we threw at her, she answered, and if she did not know it, she found it later and answered every question. Kay took the time to answer what seemed to be at least a million questions I had, never making either of us feel stupid or unimportant.

We walked into this beautiful 5th wheel with the big back window... Bob and I both fell in love with it. Kay then told us the story of the owners, they both were teachers. The husband had gotten ill and was no longer able to drive both his truck and the 5th wheel. Kay told us she had sold their truck as well...it was so well cared for and it was everything we were looking for. Kay told us all about it, the RV and the way it had been cared for. Kay told us both to take the weekend to think about it...I do believe in my heart that Kay saw my eyes light up, and knew I would call her back the next day. Still, no pressure on her part to buy it.

On our way home I could not stop talking about the fifth wheel and the way I felt about meeting Kay. I told Kay when meeting her how much she had reminded me of my dearest friend.  Needless to say, the next day after discussing it in great length with my husband, we called Kay and made arrangements to see it again. Sold.

Kay's knowledge is priceless and her friendship is something that will always be so special. She cares for each of us that buy from her past & present. Kay sets everything up for you, and makes it so easy. I would definitely send my family & friends to Kay's RV. I truly trust her. Kay has made a lifelong friend with us. I only hope Kay knows how very special she is, Kay has made buying our first 5th wheel an awesome experience."

Sincerely,

Maria & Robert 

"I am military and was stationed in Korea when I got orders to NM. I had very little time to find a place to live and I knew I wanted to live in a 5th wheel for financial reasons. After dealing with several RV dealers and getting lied to, miss led or completely blown off I heard of Kay’s RV. I spoke with Kay several times while still in Korea and she was very honest and helpful. Kay answered all my questions and even recommended things I had never thought of. This was my first 5th wheel after all so I really did not know what to look for. I finally had it narrowed down to two trailers and Kay took several more pictures for me to show me more of the trailers helping me to get the best idea of what the trailers looked like without me walking through them. Once I got back from Korea Kay came in to work during her holiday to show me the trailers. After buying the trailer from Kay I had no way to move it. She arranged for the trailer to be delivered to me and fully set up. When I was working with Kay she made it a point to tell me that she viewed her customer more as friends and that is exactly the way she made me feel, like a friend. Now that the sail is complete Kay has still been there to answer all my questions. If you are in the market for a trailer, I highly recommend Kay’s RV."- Dan

“We purchased our Excel 5th wheel from Kay years ago and have always enjoyed stopping and chatting with her during our travels. This winter we bought a more permanent home in the Rio Grande Valley of TX and attempted to sell our 5th wheel before leaving there. We did have some lookers, but most were wanting something to leave "parked" on a lot for less money than we hoped to get. We knew our unit had lots of driving miles left on it, so we called Kay and she encouraged us to bring it back to her and put it on consignment. Great decision. It was sold within weeks at a fair price and someone has a lovely traveling home. Thanks, Kay!” - Chuck and Laura